Sep 9, 2020


Can a used car be purchased against a trade-in?

Yes, your own car can certainly be traded in for a used car, the value of which will be adjusted according to the trade-in price, as determined by experts.

Can the trade-in be accepted even if money is owed on it?

Yes, the trades are accepted irrespective of whether they have been paid for or not.

What kind of a price can be expected from a trade-in?

Typically, a price that ranges from ‘fair’ to ‘good’ will be paid.

What if I am not satisfied with the vehicle’s condition?

A used car dealership attempts to offer every vehicle in pristine condition. However, if it does not match your expectations, you do not have to make a purchase.

How can I learn more about a particular used car on offer?

Extensive road tests are carried out and rankings are given to different vehicle parts. You can go through these in order to make your final decision.

Who leaves ratings and reviews of the dealership?

All ratings and reviews are done by customers who have visited the dealership and made used car purchases.

Are reviews monitored before being published?

Public reviews are always modified to meet the following guidelines:

  • No defamatory remarks or abusive language
  • No frauds
  • No references to competitors 
  • No dangerous behavior (threatening other employees)

How can I get my hands on the service history of the vehicle under consideration?

Servicing records are not directly held by car selling companies. Instead, every seller is recommended to pass on the service record of his or her vehicle. This helps maintain the vehicle well for a long period of time, and also describes different aspects of past repairs.

Where should the used vehicle be serviced?

A service portfolio is normally available with every used vehicle being purchased. Ideally, the service should be done at a workshop of the same brand as your car.

Can a used car be financed?

Yes, just like a new car, it is possible to finance a used car as well these days. Check with the dealership for further financial details.

How should I inspect a used car?

You will initially need to do a lot of online research and speak to your friends about selecting an appropriate used car. Once decided, you will need to start looking at specific cars. It is important to take a thorough test drive to get a feel. Get a mechanical inspection done by professionals to ensure that the car is in good condition. You can run the vehicle history report by getting the VIN (Vehicle Identification Number) from the seller.

How can I check the vehicle for past accidents? 

One method is to physically examine possible damage on the body of the car, which can even be done by a mechanic if you are not sure. The other method is to go through the vehicle history report carefully. Every accident does not show up on the vehicle history report.

What if there has been engine damage but not due to accidents?

In specific cases where coolant loss and engine overheating has resulted in engine damage, the company will make a 100% goodwill contribution to the cost of repairs.